Form details

Lost bank card affidavit

Banking & identity

Ask your bank whether it needs an affidavit for your lost card. An affidavit is a written statement made under oath. If your card is lost or retained, contact your bank or police. If an ATM traps it, cancel it immediately and get a bank reference. Stay only if it is safe.

Prepare your affidavit

No account needed. Your answers are used for this request. Save to your account only when you choose to.

Do not sign before the commissioner of oaths. Review your statement and sign in their presence. This PDF is not signed or certified.

As it should appear in your statement.
Use facts you know. State dates and names accurately; explain any uncertainty.
Use facts you know. State dates and names accurately; explain any uncertainty.

Official downloads

Get the current form from the official source:

What affidavit www.gov.za

How to use it

  1. Contact your bank or police Use a help line or the nearest phone if your card is lost, jammed or retained. Contact your bank or police if someone interferes with you at an ATM.
  2. Cancel a card trapped at an ATM Use your own phone or call your bank’s call centre to cancel the card immediately. If you can remain safely, do not leave until the card is cancelled and you have a reference number from your bank. If you feel unsafe, move to safety and contact your bank or police from there.

Document checklist

  1. Ask your bank about an affidavit Check whether the bank needs a statement and what it wants you to provide.
  2. Report the card Contact your bank or police if the card is lost, jammed or retained, or someone interferes with you at an ATM.
  3. If an ATM holds your card Cancel it immediately and get a reference from your bank before leaving, if you can stay safely.
  4. Check your statement Read the contents carefully before swearing that they are true.

Put safety first at an ATM

The advice to remain until cancellation and a bank reference applies only if you can stay safely. If you feel unsafe, move away and contact your bank or police.

Questions & answers

Does a lost bank card automatically mean I need an affidavit?

Ask your bank. Affidavits are often required when replacing lost or stolen documents such as an ID or passport. That example does not establish a requirement for a lost bank card.

Can an affidavit cancel a card trapped at an ATM?

For a trapped card, cancel it immediately using your own phone or your bank’s call centre. Get a bank reference before leaving if you can remain safely. Ask the bank separately whether it needs an affidavit.

What does it mean to swear to an affidavit?

You swear that the contents are true. A person making an affidavit may be prosecuted if any part of the statement is false.

Where can I make an affidavit?

You can make one at any police station. An officer will provide a standard form and help you complete the process.

Can I assume the bank accepts the police station form?

Ask your bank what it requires. The police station process provides a standard form, but that does not confirm what your bank will accept.

Can an affidavit help replace a lost ID or passport?

Affidavits are often required when replacing lost or stolen documents, including an ID or passport. Check with the office handling the replacement about its requirements.

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More help

Sources

www.gov.za

www.vukuzenzele.gov.za · Reference

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