Form details

Lost cellphone affidavit

Banking & identity

If both your CSD email address and cellphone number have changed, prepare an affidavit and a copy of your South African ID or passport. Explain why you need the change and set out the old and new contact details. Also indicate your CSD password status and whether you remember your security answers.

Prepare your affidavit

No account needed. Your answers are used for this request. Save to your account only when you choose to.

Do not sign before the commissioner of oaths. Review your statement and sign in their presence. This PDF is not signed or certified.

As it should appear in your statement.
Use facts you know. State dates and names accurately; explain any uncertainty.
Use facts you know. State dates and names accurately; explain any uncertainty.

Official downloads

Get the current form from the official source:

HowToChangeYourContactDetailsOnCsd ethekwinisupplierportal.durban.gov.za

How to use it

  1. Explain why you are requesting a change State the reason for changing the contact details. Say whether they were lost, stolen, changed, or give the reason that applies to you.
  2. Mark the old and replacement details Set out the former contact details and the replacements, clearly labelling which details are old and which are new. This helps you cover the requested information without leaving the reader to infer which entry belongs to which period.
  3. Explain any detail you cannot recall If you do not know or remember an old cellphone number or email address, state that in the affidavit. Do not guess at a detail you cannot recall.
  4. State your password status Indicate whether you have forgotten your CSD login password. The request asks for its status, so state that without including the password itself.
  5. State whether you remember your security answers Indicate whether you still remember your security answers. You only need to say whether you remember them; do not write the answers into this page.

Document checklist

  1. Check that this route fits Use this checklist for a Central Supplier Database contact update when both your email address and cellphone number have changed.
  2. Gather your identity document copy Include a copy of your South African ID or passport with the request.
  3. Prepare an affidavit An affidavit is required for this contact update. Use the steps below to cover the requested details.

Email for the request

CSD contact update email

csd@treasury.gov.za

Last confirmed 24 Oct 2026 Source: ethekwinisupplierportal.durban.gov.za

Questions & answers

Does this route cover a change to only one contact detail?

These instructions apply when both your email address and cellphone number have changed for a CSD update. Contact CSD Support for help with another situation.

Which identity document copy should you include?

Include a copy of your South African ID or passport with your request.

What reason should you give for the change?

Explain why you are requesting the change. You can state that the details were lost, stolen, or changed when that matches your situation.

What if you cannot remember an old contact detail?

State in the affidavit that you do not know or remember the old cellphone number or email address.

Should you mention a forgotten CSD login password?

Yes. Indicate whether you have forgotten the CSD login password.

Do you need to say whether you remember your security answers?

Yes. Indicate whether you still remember your security answers.

Which email address should you use to send the request?

Forward the request using your new email address to csd@treasury.gov.za.

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Sources

ethekwinisupplierportal.durban.gov.za

Govnet is an independent information portal. Generated PDFs are unsigned drafts.