PR 10115041

The Road Accident Fund (RAF) wishes to appoint a suitable service provider to provide an anonymous, accessible and secure Fraud & Ethics Hotline. A safe reporting facility for the Road Accident Fund for a period of three (3) years

Issued by Road Accident Fund (RAF) · Gauteng

Closing soon Closes 8 May 2026 11:00

Description

Tender documents (4)

Documents are hosted on etenders.gov.za. Govnet links to them directly — no copies are stored.

Tender details

Type: Request for Quotation
Category: Administrative and support activities
Posted: Friday, 24 April 2026 - 00:00
Closing: Friday, 8 May 2026 · 11:00
Validity: 30 days
Delivery address: RAF Head Office 420 Witch-Hazel Avenue Eco Glades 2 Centurion, 0046-Highveld, Centurion-Pretoria-0046
Conditions: 1. The service provider must provide three (3) CVs of the staff members to be allocated to the call centre. The experience per allocated staff member to the RAF must be a minimum of three (3) years in rendering technical expertise on: • Hotline services • Ability and knowledge to handle and address calls • Records keeping and management 2. The service provider must provide a minimum of two (2) reference letters showing experience in administration and management of hotline services. The reference letters must reflect the information below: Reference letters signed before April 2021 will not be accepted 3. The project proposal must cover the following aspects: o Project approach (general tasks) o Tools

Contact

Contact: Duduetsang Sono
Email: duduetsang@raf.co.za
Phone: 012-429-5605